Joe Held - AV Engineer Resume

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PROFILE

AV Systems Engineer and Programmer with AVIXA CTS-I certification, active DoD TS/SCI clearance, and a US Coast Guard Master Captain’s License. Proven track record designing, programming, and deploying mission-critical AV systems in secure government, corporate, and commercial environments. Expert in AV-over-IP, Crestron SIMPL/SIMPL#, AMX NetLinx, and signal routing across complex networked infrastructures.

Skilled in technical documentation and CAD-based AV system design (AutoCAD, Revit), with a strong foundation in enterprise IT systems, remote access, and VLAN/network configuration. Adept at bridging AV and IT disciplines to deliver robust, scalable, and future-ready control and infrastructure solutions. Trusted contributor to multidisciplinary teams with strong communication, documentation, and project execution skills.

PROFESSIONAL SKILLS

AV System Design & Integration
Control System Programming
Enterprise IT Administration

CAD Drafting & 3D Modeling
Technical Leadership & Training
Maritime Operations Leadership

CERTIFICATIONS

AVIXA - CTS-I, CTS
CompTIA - A+, Network+, Security+
Extron - Control Specialist, AV Associate
Crestron - DMC-E-4K, DMC-D-4K, IVC-E, DCT-C, TCT-C, Flex, P301
AMX - Programmer, Technician (Enova)

Dante - Level 1, 2, 3
QSC - Q-SYS Level 1, 2
Biamp - Tesira
US Coast Guard - Captain's License, 100 Ton Master
OSHA 30

EMPLOYMENT HISTORY

AV Programmer – Vision Technologies, Baltimore, MD (Mar 2024 – Present)

Developed and implemented robust AV control systems using Crestron SIMPL, SIMPL#, and AMX Netlinx, integrating advanced touch panel interfaces that align with client branding and usability standards.
Collaborated with project managers, engineering teams, and stakeholders to design and deploy classified and open AV solutions for high-profile clients including the US DHS, FDA, FCC, DoD, and USSS.
Diagnosed and optimized AV-over-IP networks, control systems, and software integrations to meet mission-critical performance and security requirements.
Created and maintained system documentation, including source code, graphical user interface submittals, and end-user guides, while contributing to code standardization, GUI enhancements, and workflow improvements.

AV Systems Engineer – Defense Informations Systems Agency (DISA), Ft. Meade, MD (Dec 2022 – Mar 2024)

Spearheaded the design and implementation of next-gen conference and presentation systems across the Agency, integrating state-of-the-art AV systems and IP video streaming technology built on the Crestron NVX AV over IP platform.
Served as Subject Matter Expert for the operation and configuration of AV control and switching equipment throughout DISA facilities.
Developed and maintained design documentation including technical system drawings, specifications, configuration data, and UI/control program code for all existing and newly designed AV systems.
• Created and updated control program code as well as touch panel UI designs for AMX and Crestron systems using NetLinx Studio, SIMPL, and VTPro.

Audio Visual Project Engineer – Visual Sound Inc (Mar 2022 – Jan 2023)

Designed and commissioned a wide variety of AV presentation and communication systems for various corporate, higher education, and government clients.
Evaluated system designs and bills of materials to ensure functionality per project scope of work.
Oversaw project execution from presales through commissioning and client hand off.

AV Project Manager – Design & Integration (Sep 2019 – Mar 2022)

Management of full project life-cycle for development and installation of commercial audio-visual communication and presentation systems including initial concept development, system design, procurement, change management, installation and build out, commissioning, and project close out phases.
Responsible for project contract values ranging from $30k to $5M for a wide variety of commercial, higher-education, government, and military clients.
Developed comprehensive training and development curriculum to guide inexperienced installation technicians through multi-year career path to achieve comprehensive set of industry-recognized certifications and skill set.

Audio Visual Engineer – University of Baltimore (Dec 2017 – Sep 2019)

Produced live and studio-recorded audio-visual content with internal and external university clients.
Operated digital audio and video recording equipment including audio/video switchers, networked control surfaces, live sound reinforcement, and VoIP/VTC communications hardware.
Designed, installed, upgraded, and maintained multiple audio-visual system buildouts for use in conference, classroom, performance, and event spaces throughout the university campus.

IT Systems Administrator – Ayers Saint Gross (Apr 2014 – Sep 2017)

Built, maintained, and deployed workstation and server images using Microsoft SCCM using custom build-specific driver packs allowing for full system builds in record time.
Invoked multiple redundant data backup solutions to safeguard against crypto and ransomware attacks reducing system recovery time from days to minutes.
Led the organization's first enterprise cloud migration by successfully transitioning on-premises Exchange Server infrastructure to Microsoft 365, establishing the foundation for full adoption of cloud-hosted services.
Served as SME for the full Autodesk design software library, configuring and deploying CAD applications tailored to specific project requirements.

EDUCATION

University of Maryland, College Park, MD — Bachelor of Science, Computer Science (Aug 2019 – Present)

CCBC, Catonsville, MD — AAS, CADD for Architecture and Engineering (Aug 2010 – Jun 2013)

PROJECT SHOWCASE

Tri-class Secure VTC SCIFs (Various Sites)
Client: DHS
Role: AMX / Crestron Programmer
Scale: Large ($1M – $5M)

Campus NVX Upgrade
Client: DISA
Role: Design Engineer
Scale: Enterprise ($5M+)

Altmeyer Building, Full AV Buildout
Client: SSA HQ
Role: Project Engineer / Project Manager
Scale: Enterprise ($5M+)

Recording Studio and Suite
Client: Baltimore School for the Arts
Role: Design Engineer / Programmer
Scale: Small ($0 – $500k)

USMC Commandant Briefing Room
Client: USMC (The Pentagon)
Role: Commissioning Engineer
Scale: Mid-Size ($500k – $1M)

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